My Oracle Support Banner

Admin Server Shows Error Post UCM Failover or Migration: "Unable To Retrieve Root IdcAdmin Page. A Loop Was Detected" (Doc ID 1501161.1)

Last updated on JUNE 07, 2018

Applies to:

Oracle WebCenter Content - Version 7.5.1 to 10.1.3.6.0 [Release Stellent to 10gR3]
Information in this document applies to any platform.

Symptoms

Post failover or migration of UCM cluster nodes to different servers, the Admin Server can only start its own Content Server cluster node and fails to contact the other cluster node member's Admin Servers and instead for all remote nodes, throws the error below:

Error: Server 'prodcms_admin' reported the following error: Unable to retrieve root IdcAdmin page. A loop was detected in the configuration on node 'prodcms_admin-1'.

 

It is expected that the Admin Server will function post failover or migration to different servers.

Changes

 The UCM cluster nodes were failed-over or migrated to different servers.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.