Admin Server Shows Error Post UCM Failover or Migration: "Unable To Retrieve Root IdcAdmin Page. A Loop Was Detected" (Doc ID 1501161.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle WebCenter Content - Version 7.5.1 to 10.1.3.6.0 [Release Stellent to 10gR3]
Information in this document applies to any platform.

Symptoms

Post failover or migration of UCM cluster nodes to different servers, the Admin Server can only start its own Content Server cluster node and fails to contact the other cluster node member's Admin Servers and instead for all remote nodes, throws the error below:

Error: Server 'prodcms_admin' reported the following error: Unable to retrieve root IdcAdmin page. A loop was detected in the configuration on node 'prodcms_admin-1'.

 

It is expected that the Admin Server will function post failover or migration to different servers.

Changes

 The UCM cluster nodes were failed-over or migrated to different servers.

Cause

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