WCC 11g: Kerberos and WNA Fail due to Checksum failed Exception

(Doc ID 1501699.1)

Last updated on AUGUST 30, 2017

Applies to:

Oracle WebCenter Content - Version 11.1.1.6.0 and later
Information in this document applies to any platform.

Symptoms

The Active Directory server and the client the Webcenter Content server is installed are configured for Kerberos and Windows Native Authentication.

The WCC Login page is brought up.

After clicking the Login button, instead of going directly into the main WCC page as part of the WNA process, the WCC authentication page is invoked, prompting the user to log in.

The WCC Managed Server log shows the following exception:

####<Oct 16, 2012 4:21:22 PM NZDT> <Debug> <SecurityAtn> <NZAKLAIRTATRA4> <UCM_server1> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <> <0d20d864134dc349:-405c45b9:13a67767478:-8000-0000000000000180> <1350357682201> <BEA-000000> <acceptGssInitContextToken failed
com.bea.security.utils.kerberos.KerberosException: Failure unspecified at GSS-API level (Mechanism level: Checksum failed)

Cause

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