Unable To Check Credentials Of User. CsLdapNoConnectionsAvailableMsg (Doc ID 1502919.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle WebCenter Content - Version 10.1.3.5.0 and later
Information in this document applies to any platform.

Symptoms

On : 10.1.3.5.0 version, Content Server

When users try to login into Content Server they receive the message the following error message:-


ERROR
-----------------------
"Access denied to UCM server managed resource". Error receiving response from master server f
or user authentication check. (Unable to check credentials of user. csLdapNoConnectionsAvailableMsg ).


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Error on Login



Cause

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