AD Users With Credentials Mapped To Admin And Sysmanager Cannot Open Admin Server Page (Doc ID 1505436.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle WebCenter Content - Version 11.1.1.6.0 and later
Information in this document applies to any platform.

Symptoms

Using WebCenter Content 11.1.1.6, which is integrated with Active Directory.

A credential map has been created in WebCenter Content, that grants the admin and sysmanager roles to specific users.

When a member with the admin or sysmanager role logs in to WebCenter Content, the "Admin Server" link appears in the Administration menu, however, when the user clicks on the Admin Server link, the following error is raised:

Oracle WebCenter Content Admin Server
Request Failed
Unable to Retrieve root IdcAdmin page. User 'testuser' does not have sufficient privileges.

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms