My Oracle Support Banner

syFileUtilsDirKeySubstituteNotPrefix Error During Installation or Node Configuration (Doc ID 1506559.1)

Last updated on APRIL 17, 2024

Applies to:

Oracle WebCenter Content - Version 10.0 and later
Information in this document applies to any platform.

Symptoms

You are installing UCM on Windows, using a UNC path with a Windows "hidden" share. Because it is a hidden share there is a dollar sign in the path,e.g. \\server\hiddenShare$\idcm1

You are able to get the Content Server installed, but then cannot start it. You see an error like this;

This can happen with a single node UCM server, or the first node of a cluster after you have configured the various shared folders. That is, the node may start successfully using local folders, but fail when configured to use one or more shared folders that use a hidden share.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.