Why Unable To Stop Oracle Traffic Director (OTD) Process And Admin Console Shows Status As "Instance Not Running" When It Is Actually Running ? (Doc ID 1506995.1)

Last updated on JUNE 02, 2017

Applies to:

Oracle Traffic Director - Version 11.1.1.6 and later
Oracle Exalogic Elastic Cloud Software - Version 2.0.6.0.0 to 2.0.6.0.0
Information in this document applies to any platform.

Symptoms

1/ On Oracle Traffic Director 11.1.1.6 when using the administration console and making some admin-server configuration changes such as changing the otd_admin password. upon trying to restart the server the admin-server is unable to restart. When trying from the command line, the following error is encountered:

2/ The other symptom is that the admin console shows status as "Instance Not Running" when it is actually running ?

(ps -ef | grep trafficd will show it is running) 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms