When Trying to Access the WCC UI, "Content Server Request Failed. Unable To Retrieve Content" Error is Given
(Doc ID 1507704.1)
Last updated on FEBRUARY 02, 2018
Applies to:Oracle WebCenter Content - Version 22.214.171.124.0 and later
Information in this document applies to any platform.
External or internal contribution UI cannot be accessed anymore.
When trying to login the following error is reported :
Content Server Request Failed. Unable to retrieve content. Unable to open Folder.
The UCM server logs are full of following errors :
<UCM-CS-060017> <User agent is Mozilla/5.0 (Windows NT 5.1; rv:12.0) Gecko/20100101 Firefox/12.0 and request method is GET.
<UCM-CS-000001> <general exception intradoc.common.ServiceException: !csCollectionUnableToDownloadFile!csCollectionUnableToOpenCollection at intradoc.server.ServiceRequestImplementor.buildServiceException(ServiceRequestImplementor.java:211515)
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