When Trying to Access the WCC UI, "Content Server Request Failed. Unable To Retrieve Content" Error is Given (Doc ID 1507704.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle WebCenter Content - Version 11.1.1.6.0 and later
Information in this document applies to any platform.

Symptoms

External or internal contribution UI cannot be accessed anymore.

When trying to login the following error is reported :

Content Server Request Failed. Unable to retrieve content. Security access denied.
And
Content Server Request Failed. Unable to retrieve content. Unable to open Folder.

 

The UCM server logs are full of following errors :

 

 

Cause

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