Admin Server Doesn't Allow Start, Stop, Restart, Query Actions for Listed Servers (Doc ID 1511540.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle WebCenter Content - Version 5.0 to 10.1.4.5.0 [Release Stellent to 10gR3]
Microsoft Windows (32-bit)
Microsoft Windows x64 (64-bit)

Symptoms

While in Admin Server, the all servers page shows some, or all, servers as 'Unknown Status' (all icons are either grayed-out, or all are "hot/active" at the same time). 

If you try to perform an action on a server, like Start, an error like the following is thrown:

 

Cause

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