WCC 11g Content Server Process is not Starting as a Windows Service (Doc ID 1511945.1)

Last updated on AUGUST 08, 2024

Applies to:

Symptoms

Content Server (Web Center Content) 11.1.1.5.0 version.

ACTUAL BEHAVIOR
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Content Server appears to be starting according to the Windows Services. However, Enterprise Manager is showing that it is down, and URL's to access the server does not function.

EXPECTED BEHAVIOR
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Content Server should be available through Enterprise manager.

STEPS
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The issue can be reproduced at will with the following steps:
1. Start the Content Server as a Service
  A. The service says started, but the Content Server is not available.
  B. In the Web Logic Admin Console the UCM_Server1 managed server shows stopped

2. Start the Content Server as a application: (Middleware)\user_projects\domains\(base_domian)\bin\startManagedWeblogic.cmd UCM_server1
  A. The system begins to start but hangs before the system says Ready and waiting on port 16200
      The console output stops at:  The server log file (path to log) is opened.  All server side log events will be written to this file.

 Nothing else is logged in the console after this, and the process never starts.

Changes

 External network/firewall maintenance was recently done.

Cause

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