Premier Support Expiration for Oracle WebCenter Sites (including Remote Satellite Server) and FatWire Content Server (Doc ID 1524257.1)

Last updated on MARCH 14, 2024

Applies to:

Details

As of the end of December 2018 "Premier Support" has expired for the following products:

         Oracle WebCenter Sites (including Remote Satellite Server) / FatWire Content Server 11.1.1.8.0

As of the end of August 2018 “Premier Support” has expired for the following products:

Oracle WebCenter Sites (including Remote Satellite Server) 12.2.1.2.0

As of the end of October 2017 "Premier Support" has expired for the following products:

         Oracle WebCenter Sites  (including Remote Satellite Server) 12.2.1.1.0

As of the end of June 2017 "Premier Support" has expired for the following products:

         Oracle WebCenter Sites (including Remote Satellite Server) 12.2.1.0.0

As of the end of April 2016 “Premier Support” has expired for the following products:

Oracle WebCenter Sites (including Remote Satellite Server) / FatWire Content Server 7.6.x

As of the end of June 2015 “Premier Support” has expired for the following products:

Oracle WebCenter Sites (including Remote Satellite Server) / FatWire Content Server 11.1.1.6.x

As of the end of January 2013 “Premier Support” has expired for the following products:

Oracle WebCenter Sites (including Remote Satellite Server) / FatWire Content Server 6.1

Oracle WebCenter Sites (including Remote Satellite Server) / FatWire Content Server 6.2

Oracle WebCenter Sites (including Remote Satellite Server) / FatWire Content Server 6.3

Oracle WebCenter Sites (including Remote Satellite Server) / FatWire Content Server 7

Oracle WebCenter Sites (including Remote Satellite Server) / FatWire Content Server 7.0.1

Oracle WebCenter Sites (including Remote Satellite Server) / FatWire Content Server 7.0.2

Oracle WebCenter Sites (including Remote Satellite Server) / FatWire Content Server 7.0.3

Oracle WebCenter Sites (including Remote Satellite Server) / FatWire Content Server 7.5

Oracle WebCenter Sites Community Server 1.1.x

Sustaining Support will be available for as long as you license your Oracle products.  With Sustaining Support, you will continue to receive technical support (including access to our online support tools, knowledge bases, and technical support experts), but some elements of Premier Support are no longer available.  

Products under Sustaining Support include these features:

• “New” Major product and technology releases

• Technical support

• Access to My Oracle Support

• Fixes, updates, and critical patch updates that were created during the Premier Support stage

• Upgrade scripts created during the Premier Support stage

Products under Sustaining Support do NOT include these features:

• New updates, fixes, security alerts, data fixes, and critical patch updates

• New tax, legal, and regulatory updates

• New upgrade scripts

• Certification with new third-party products/versions

• Certification with new Oracle products

Actions

Please see Link http://www.oracle.com/us/support/lifetime-support/index.html for additional information on the Oracle Lifetime Support Policy, Oracle Fusion Middleware.

Please see Note 1455512.1 for assistance in upgrading your Oracle WebCenter Sites / FatWire Content Server to 11gR1.

Please see "Oracle WebCenter Sites Community Upgrade Guide"  for assistance in upgrading your Oracle WebCenter Sites Community to 11gR1. See Note 1488570.1 on how to find Oracle WebCenter Sites documentation.

Contacts

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.