System tools not loading in the Admin Tab. (Doc ID 1532867.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle WebCenter Sites - Version 11.1.1.6.1 and later
Information in this document applies to any platform.

Symptoms

 When trying to load the System Tools in the Admin UI, the tool seems to load forever . In the sites.log file the following error was observed.

[2013-02-22 12:46:11,790] [ERROR] [http-bio-8080-exec-80] [fatwire.logging.cs.request] Exception including resource /jsp/cs_deployed/fatwire/systemtools/CheckSigar.jsp
org.apache.jasper.JasperException: An exception occurred processing JSP page /jsp/cs_deployed/fatwire/systemtools/CheckSigar.jsp at line 20

17: <%@ page import="com.fatwire.cs.systemtools.util.SysInfoUtils"%>
18: <cs:ftcs>
19: <%
20: ics.SetVar("isSigarConfigured",String.valueOf(SysInfoUtils.isSigarConfigured()));
21: %>
22: </cs:ftcs>

How do I resolve this issue.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms