Unable To Transform Office 2007 Documents
(Doc ID 1535397.1)
Last updated on NOVEMBER 04, 2022
Applies to:
Oracle WebCenter Sites - Version 7.6.0 and laterInformation in this document applies to any platform.
Symptoms
There is a blob assettype (ie some Document assettype) configured to use the Document Transformation flex filter.
Creating an asset of this assettype and adding a .docx word format file to it, is failing with this error in the UI:
Cannot save asset.
This attempt to save the [blob assettype] has failed.
Error -13000 encountered while saving. The supplied data appears to be in the Office 2007+ XML. You are calling the part of POI that deals with OLE2 Office Documents. You need to call a different part of POI to process this data (eg XSSF instead of HSSF)
This attempt to save the [blob assettype] has failed.
Error -13000 encountered while saving. The supplied data appears to be in the Office 2007+ XML. You are calling the part of POI that deals with OLE2 Office Documents. You need to call a different part of POI to process this data (eg XSSF instead of HSSF)
And throwing this error in the futuretense.txt / sites.log:
[2013-01-29 14:45:10.535][CS.XCELERATE.ASSET][ERROR] Error in ComplexAsset: The supplied data appears to be in the Office 2007+ XML. You are calling the part of POI that deals with OLE2 Office Documents. You need to call a different part of POI to process this data (eg XSSF instead of HSSF)
com.openmarket.basic.interfaces.AssetException: The supplied data appears to be in the Office 2007+ XML. You are calling the part of POI that deals with OLE2 Office Documents. You need to call a different part of POI to process this data (eg XSSF instead of HSSF)
at com.openmarket.basic.transformer.Transformer.transformDocumentToFTVAL(y:2572)
at com.openmarket.gator.filters.DocTransformation.filterAsset(y:2889)
at com.openmarket.gator.flexfilters.FlexFilterInstance.filterAsset(y:3336)
at com.openmarket.gator.flexfilters.FlexFilterManager.filterAsset(y:2478)
at com.openmarket.gator.flextemplates.FlexTemplateManager.filterAsset(y:855)
at com.openmarket.gator.flexassets.FlexAssetManager.processInstance(y:2093)
at com.openmarket.assetframework.common.BulkTransactionalAssetManager.saveAllNoPubLock(y:1876)
at com.openmarket.assetframework.complexasset.ComplexAsset.SaveAllNoPubLock(y:634)
com.openmarket.basic.interfaces.AssetException: The supplied data appears to be in the Office 2007+ XML. You are calling the part of POI that deals with OLE2 Office Documents. You need to call a different part of POI to process this data (eg XSSF instead of HSSF)
at com.openmarket.basic.transformer.Transformer.transformDocumentToFTVAL(y:2572)
at com.openmarket.gator.filters.DocTransformation.filterAsset(y:2889)
at com.openmarket.gator.flexfilters.FlexFilterInstance.filterAsset(y:3336)
at com.openmarket.gator.flexfilters.FlexFilterManager.filterAsset(y:2478)
at com.openmarket.gator.flextemplates.FlexTemplateManager.filterAsset(y:855)
at com.openmarket.gator.flexassets.FlexAssetManager.processInstance(y:2093)
at com.openmarket.assetframework.common.BulkTransactionalAssetManager.saveAllNoPubLock(y:1876)
at com.openmarket.assetframework.complexasset.ComplexAsset.SaveAllNoPubLock(y:634)
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |