When Viewing An Image in Either Imaging Viewer, Error "There was an error launching the external transformation process:3 filter DLL couldn't allocate enough memory" Occurs (Doc ID 1540988.1)

Last updated on AUGUST 21, 2017

Applies to:

Oracle WebCenter Content: Imaging - Version 11.1.1.6.0 and later
Information in this document applies to any platform.

Symptoms

When viewing documents in either of the Imaging viewers, the image fails to display and the logs show the following error:

 [ERROR] [] [oracle.as.cache] [tid: [ACTIVE].ExecuteThread: '6' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: eVoucher] [ecid: 0000l6grM3u5IfA^3_f9Ez0007E50005vz,0:1] [APP: imaging] [URI: /imaging/renderimage/renderimage/ZEROdeg/fitFITSCALE/100pct/annotationsfalse/page1/version1/3.IPM_005003.JPG] [[
oracle.imaging.RenderingException: There was an error launching the external transformation process:3 filter DLL couldn't allocate enough memory

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms