404 Error Occurs when Browsing to a Framework Folder While Checking in an E-mail Using DesktopIntegrationSuite (DIS) build 122 and 11.1.1.6.0 with Patchset MLR12 (Doc ID 1542347.1)

Last updated on JANUARY 05, 2023

Applies to:

Symptoms

On : 11.1.1.6.0 + MLR 12 + URM Adapter + DIS server and client build 122 version, Content Server

When attempting to Check in an Email using DIS Outlook Integration checkin fails when browsing to a folder and
the following error occurs.

ERROR
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404 File not Found


STEPS
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The issue can be reproduced at will with the following steps:
My Environment: WCC on PS5 with MLR 12 patch + FrameworkFolders + URM Integrated adapter mode + DIS version 122

Step 1: Open Microsoft Outlook
Step 2: Click on WebCenter Content ribbon
Step3: Select an email
Step4: Choose the “Check In Mail Item”
Step5: Choose Ok on Attachment option box if the test mail contained an attachment.
Step6: Provide login details if requested.
Step7: a Check-in form is displayed. Do the following:
- Enter a title
- Change any other desired metadata field

Step8: Next to the Folder field click on browse and browse to a folder (frameworkfolders)

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot complete UAT testing

Cause

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