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Error "Failed To Log Into Oracle Image And Process Management" From IPM JDE Integration (Doc ID 1543879.1)

Last updated on JULY 06, 2020

Applies to:

Oracle Imaging and Process Management - Version 10.1.3.3.1 to 10.1.3.6 [Release 10gR3]
Information in this document applies to any platform.

Symptoms

When searching for a document through the JDE 8.12 to IPM 10gR3 search integration, an error is thrown in JDE:

"Failed to log into Oracle Image and Process Management".

The IPM system is up and running and it is possible to search for a document through the Oracle IPM website that is hosted. All servers (IIS, Application, Database and Image storage) are up and responsive to searching a document.

However, if the IIS server is restarted, the integration to search for a image through JDE is restored.

LOBLINK log file from the JDE Logic server is showing and error to the IPM Application server.

Error Code: 10055
Mode: Connect
ServerAddress: xxx.xxx.xx.xx
Connected: No

Changes

 

Cause

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