Multiple Line Service POs are not Paired: "Multi-line PO not supported for services" (Doc ID 1544846.1)

Last updated on NOVEMBER 13, 2015

Applies to:

Oracle WebCenter Forms Recognition - Version 10.1.3.5.0 and later
Information in this document applies to any platform.

Symptoms

When running an invoice against a PO with multiple lines, the following log message appears at export:

"Multi-line PO not supported for services"

The resulting exported XML file does not include PO line number (i.e. the line has not paired). The logging in the H_ log file containing the Line Pairing logging appears as (date / time info in logging has been removed to make more readable):

Entering line pairing routine...11/04/2013 11:55:42
PO Type: SERVICE
Invoice Total = 1303.2
Invoice Tax = 217.2
Misc Charge Total = 0
Service Total = 1086

PO Details:
PO:Line:LineType:GRIV:SRIV:Material:Description:Qty Ord:QUOM:Unit Price:PUOM:Price Unit:Total:Qty Rem:Total Rem:Qty Del:Total Del:Qty Inv:Total Inv
230100000449:1:::::SERVICE Expenses:111.15:Each:1::1:111.15:0:0:0:0:0:0
230100000449:2:::::SERVICE Time on BFB-002 BI Apps Imp Review:975:Each:1::1:975:0:0:0:0:0:0
Multi-line PO not supported for services

Cause

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