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When Viewing a WCCIMG Image in the Basic Viewer, Error "failed image conversion and cannot be stored in the cache at this time" Occurs. Error "There was an error launching the external transformation process:127" Occurs in the Logs (Doc ID 1544938.1)

Last updated on SEPTEMBER 12, 2018

Applies to:

Oracle WebCenter Content: Imaging - Version 11.1.1.5.0 and later
Information in this document applies to any platform.

Symptoms

When viewing a WCCIMG image in the Basic Viewer, the following error occurs:

Document x.IPM_xxxxxx failed image conversion and cannot be stored in the cache at this time. Please review the server log for details on the cause of the error.
To download and view locally, use the Download menu item from the File menu of the Viewer.

The Imaging diagnostic and server.out logs show the following error:

<Error> <oracle.imaging.service> <BEA-000000> <Error transforming object
oracle.imaging.RenderingException: There was an error launching the external transformation process:127
Unknown tranformation error with code: 127

 

Cause

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