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Receive Error: "oracle/wss10_saml_token_service_policy" is NOT Valid when Accessing Discussions and Announcements (Doc ID 1545470.1)

Last updated on NOVEMBER 29, 2018

Applies to:

Oracle WebCenter Portal - Version 11.1.1.6.0 and later
Information in this document applies to any platform.

Symptoms

Discussions and Announcements stopped working. End users receive the following error:

Unexpected error occured, due to: Unknown error occured, Contact administrator.

Screen shot:

 

In WebCenter Diagnostic logs, the following stack trace was found:

[2013-04-12T11:51:28.668+10:00] [WC_Spaces] [ERROR] [] [oracle.webservices.jaxws] [tid: pool-1-daemon-thread-3] [userId: <USERID>] [ecid: <ECID>] [APP: webcenter#11.1.1.4.0] [URI: /webcenter/faces/oracle/webcenter/page/scopedMD/s73a68207_e161_4097_ab6f_85ca4961cca2/DiscussionSiteHome.jspx] Error while invoking endpoint "http://fmw11g.vm.oracle.com:8890/owc_discussions/OWCDiscussionsServiceAuthenticated" from client; Client side policies: [oracle/wss10_saml_token_client_policy]; Security Subject: Administrators
[2013-04-12T11:51:28.668+10:00] [WC_Spaces] [ERROR] [] [oracle.webcenter.concurrent.Submission] [tid: pool-1-daemon-thread-3] [ecid: <ECID>] [APP: webcenter#11.1.1.4.0] [URI: /webcenter/faces/oracle/webcenter/page/scopedMD/s73a68207_e161_4097_ab6f_85ca4961cca2/DiscussionSiteHome.jspx] Submission[id=138, service=oracle.webcenter.collab.announcement, resource=null] caught exception running task[[
oracle.webcenter.collab.share.LoginFailedException: failure to authenticate the user <USERID>, due to: Unexpected error occurred, due to : oracle.j2ee.ws.client.jaxws.JRFSOAPFaultException: Client received SOAP Fault from server : PolicySet Invalid: WSM-06102 PolicyReference The policy reference URI "oracle/wss10_saml_token_service_policy" is not valid.
at oracle.webcenter.collab.announcement.internal.jive.JiveAnnouncementSession.login(JiveAnnouncementSession.java:154)
at oracle.webcenter.collab.share.Session$1.call(Session.java:652)
at oracle.webcenter.collab.share.Session$1.call(Session.java:646)
at oracle.webcenter.concurrent.Submission$2.run(Submission.java:484)
at java.security.AccessController.doPrivileged(Native Method)
at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:315)
at oracle.webcenter.concurrent.Submission.runAsPrivileged(Submission.java:498)
at oracle.webcenter.concurrent.Submission.run(Submission.java:424)
at oracle.webcenter.concurrent.Submission$SubmissionFutureTask.run(Submission.java:888)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471)
at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:334)
at java.util.concurrent.FutureTask.run(FutureTask.java:166)
at oracle.webcenter.concurrent.ModifiedThreadPoolExecutor$Worker.runTask(ModifiedThreadPoolExecutor.java:657)
at oracle.webcenter.concurrent.ModifiedThreadPoolExecutor$Worker.run(ModifiedThreadPoolExecutor.java:682)
at java.lang.Thread.run(Thread.java:722)
Caused by: oracle.webcenter.collab.share.SessionException: Unexpected error occurred, due to : oracle.j2ee.ws.client.jaxws.JRFSOAPFaultException: Client received SOAP Fault from server : PolicySet Invalid: WSM-06102 PolicyReference The policy reference URI "oracle/wss10_saml_token_service_policy" is not valid.
at oracle.webcenter.collab.forum.internal.jive.JiveAuthenticator.login(JiveAuthenticator.java:229)
at oracle.webcenter.collab.announcement.internal.jive.JiveAnnouncementSession.login(JiveAnnouncementSession.java:129)
... 14 more
Caused by: oracle.j2ee.ws.client.jaxws.JRFSOAPFaultException: Client received SOAP Fault from server : PolicySet Invalid: WSM-06102 PolicyReference The policy reference URI "oracle/wss10_saml_token_service_policy" is not valid.
at oracle.j2ee.ws.client.jaxws.DispatchImpl.throwJAXWSSoapFaultException(DispatchImpl.java:1040)
at oracle.j2ee.ws.client.jaxws.DispatchImpl.invoke(DispatchImpl.java:826)
at oracle.j2ee.ws.client.jaxws.OracleDispatchImpl.synchronousInvocationWithRetry(OracleDispatchImpl.java:235)
at oracle.j2ee.ws.client.jaxws.OracleDispatchImpl.invoke(OracleDispatchImpl.java:106)
at oracle.j2ee.ws.client.jaxws.WsClientProxyInvocationHandler.invoke(WsClientProxyInvocationHandler.java:254)
at $Proxy210.getUserByUsername(Unknown Source)
at oracle.webcenter.collab.forum.internal.jive.JiveAuthenticator.login(JiveAuthenticator.java:205)
... 15 more

]]
[2013-04-12T11:51:28.670+10:00] [WC_Spaces] [NOTIFICATION] [] [oracle.webcenter.collab.share.command.AbstractServiceScopeAPI] [tid: [ACTIVE].ExecuteThread: '17' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <USERID>] [ecid: <ECID>] [APP: webcenter#11.1.1.4.0] [URI: /webcenter/faces/oracle/webcenter/page/scopedMD/s73a68207_e161_4097_ab6f_85ca4961cca2/DiscussionSiteHome.jspx] failure to authenticate the user twang, due to: Unexpected error occurred, due to : oracle.j2ee.ws.client.jaxws.JRFSOAPFaultException: Client received SOAP Fault from server : PolicySet Invalid: WSM-06102 PolicyReference The policy reference URI "oracle/wss10_saml_token_service_policy" is not valid.
[2013-04-12T11:51:28.814+10:00] [WC_Spaces] [ERROR] [] [oracle.webservices.jaxws] [tid: pool-1-daemon-thread-4] [userId: <USERID>] [ecid: <ECID>] [APP: webcenter#11.1.1.4.0] [URI: /webcenter/faces/oracle/webcenter/page/scopedMD/s73a68207_e161_4097_ab6f_85ca4961cca2/DiscussionSiteHome.jspx] Error while invoking endpoint "http://fmw11g.vm.oracle.com:8890/owc_discussions/OWCDiscussionsServiceAuthenticated" from client; Client side policies: [oracle/wss10_saml_token_client_policy]; Security Subject: Administrators
[2013-04-12T11:51:28.815+10:00] [WC_Spaces] [ERROR] [] [oracle.webcenter.concurrent.Submission] [tid: pool-1-daemon-thread-4] [userId: <USERID>] [ecid: <ECID>] [APP: webcenter#11.1.1.4.0] [URI: /webcenter/faces/oracle/webcenter/page/scopedMD/s73a68207_e161_4097_ab6f_85ca4961cca2/DiscussionSiteHome.jspx] Submission[id=139, service=oracle.webcenter.collab.announcement, resource=null] caught exception running task[[
oracle.webcenter.collab.share.LoginFailedException: failure to authenticate the user <USERID>, due to: Unexpected error occurred, due to : oracle.j2ee.ws.client.jaxws.JRFSOAPFaultException: Client received SOAP Fault from server : PolicySet Invalid: WSM-06102 PolicyReference The policy reference URI "oracle/wss10_saml_token_service_policy" is not valid.
at oracle.webcenter.collab.announcement.internal.jive.JiveAnnouncementSession.login(JiveAnnouncementSession.java:154)
at oracle.webcenter.collab.share.Session$1.call(Session.java:652)
at oracle.webcenter.collab.share.Session$1.call(Session.java:646)
at oracle.webcenter.concurrent.Submission$2.run(Submission.java:484)
at java.security.AccessController.doPrivileged(Native Method)
at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:315)
at oracle.webcenter.concurrent.Submission.runAsPrivileged(Submission.java:498)
at oracle.webcenter.concurrent.Submission.run(Submission.java:424)
at oracle.webcenter.concurrent.Submission$SubmissionFutureTask.run(Submission.java:888)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471)
at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:334)
at java.util.concurrent.FutureTask.run(FutureTask.java:166)
at oracle.webcenter.concurrent.ModifiedThreadPoolExecutor$Worker.runTask(ModifiedThreadPoolExecutor.java:657)
at oracle.webcenter.concurrent.ModifiedThreadPoolExecutor$Worker.run(ModifiedThreadPoolExecutor.java:682)
at java.lang.Thread.run(Thread.java:722)
Caused by: oracle.webcenter.collab.share.SessionException: Unexpected error occurred, due to : oracle.j2ee.ws.client.jaxws.JRFSOAPFaultException: Client received SOAP Fault from server : PolicySet Invalid: WSM-06102 PolicyReference The policy reference URI "oracle/wss10_saml_token_service_policy" is not valid.
at oracle.webcenter.collab.forum.internal.jive.JiveAuthenticator.login(JiveAuthenticator.java:229)
at oracle.webcenter.collab.announcement.internal.jive.JiveAnnouncementSession.login(JiveAnnouncementSession.java:129)
... 14 more
Caused by: oracle.j2ee.ws.client.jaxws.JRFSOAPFaultException: Client received SOAP Fault from server : PolicySet Invalid: WSM-06102 PolicyReference The policy reference URI "oracle/wss10_saml_token_service_policy" is not valid.
at oracle.j2ee.ws.client.jaxws.DispatchImpl.throwJAXWSSoapFaultException(DispatchImpl.java:1040)
at oracle.j2ee.ws.client.jaxws.DispatchImpl.invoke(DispatchImpl.java:826)
at oracle.j2ee.ws.client.jaxws.OracleDispatchImpl.synchronousInvocationWithRetry(OracleDispatchImpl.java:235)
at oracle.j2ee.ws.client.jaxws.OracleDispatchImpl.invoke(OracleDispatchImpl.java:106)
at oracle.j2ee.ws.client.jaxws.WsClientProxyInvocationHandler.invoke(WsClientProxyInvocationHandler.java:254)
at $Proxy210.getUserByUsername(Unknown Source)
at oracle.webcenter.collab.forum.internal.jive.JiveAuthenticator.login(JiveAuthenticator.java:205)
... 15 more

]]

 

Changes

SSL/TLS (Secure Sockets Layer/ Transport Layer Security) has been enabled for the WebCenter Portal Spaces Managed Server.

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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