OAM Server1 Unable To Authenticate SSO Users Intermittently, Exception in getting user attributes for user, Ignoring failure during Identity Store operation
(Doc ID 1549092.1)
Last updated on OCTOBER 10, 2023
Applies to:
Oracle Access Manager - Version 11.1.1.5.0 and laterInformation in this document applies to any platform.
Symptoms
OAM version: 11.1.1.5.3, but the issue might also apply to any 11g versions.
OAM Server1 unable to authenticate SSO users intermittently
It is observed that OAM managed server instance is unable to authenticate the SSO users.
If there is a restart of the OAM Managed server, then the issue disappears
The below are errors in OAM managed server 1 out logs file...
<15-Apr-2013 09:51:02 o'clock BST> <Warning> <oracle.oam.user.identity.provider> <BEA-000000> <Login error for user :xxxxx with Error Code: IM_EXCEPTION>
<15-Apr-2013 09:51:04 o'clock BST> <Error> <oracle.oam.user.identity.provider> <OAMSSA-20012> <Exception in getting user attributes for user : xxxxxx>
<15-Apr-2013 09:51:04 o'clock BST> <Warning> <oracle.oam.controller> <OAM-02072> <Ignoring failure during Identity Store operation.>
<15-Apr-2013 09:55:14 o'clock BST> <Warning> <oracle.oam.user.identity.provider> <BEA-000000> <Login error for user :yyyyyy with Error Code: IM_EXCEPTION>
<15-Apr-2013 09:55:16 o'clock BST> <Error> <oracle.oam.user.identity.provider> <OAMSSA-20012> <Exception in getting user attributes for user : yyyyyyy>
<15-Apr-2013 09:55:16 o'clock BST> <Warning> <oracle.oam.controller> <OAM-02072> <Ignoring failure during Identity Store operation.
Changes
Cause
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Cause |
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