"OFR-Scan-ISIS-Macro" Macro Setup Changes and Sometimes Stops Prompting with Commit Option (Doc ID 1561815.1)

Last updated on JANUARY 02, 2015

Applies to:

Oracle WebCenter Capture 10g - Version 10.1.3.5.1 and later
Oracle WebCenter Forms Recognition - Version 10.1.3.5.0 and later
Information in this document applies to any platform.

Symptoms

There are multiple "OFR-Scan-ISIS-Macro" instances configured with different CompanyCode values configured within those macro setups.

  1. The value for the CompanyCode in the macro setup is intermittently changing / swapping with different macro setups without the Administrator making a change.
  2. Additionally, sometimes when using different scan profiles the macro will stop providing the commit option when closing a batch, which can be resolved by reopening Capture.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms