Error Renaming Documents Through WebCenter Spaces Document Explorer Taskflow. (Doc ID 1566690.1)

Last updated on NOVEMBER 19, 2016

Applies to:

Oracle WebCenter Portal - Version 11.1.1.6.5 and later
Information in this document applies to any platform.

Symptoms

When attempt to rename a document from Document Explorer, it is reporting an error.

Error message reported in browser:

Unable to save document properties.
The document no longer exists.
Please refresh to see latest content (View > Refresh Content).

 

Error reported by Spaces server (WC_Spaces-diagnostic.log):

[2013-02-19T09:36:08.880+11:00] [WC_Spaces1] [WARNING] [WCS-07100] [oracle.webcenter.doclib.internal.view.DoclibIdcException] [tid: [ACTIVE].ExecuteThread: '12' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: xxxxxx] [ecid: d2e5adb62a00689d:-5e45975e:13c8f5684d1:-8000-0000000004cbb36e,0] [APP: webcenter#11.1.1.4.0] Oracle Content Server error: null[[
oracle.stellent.ridc.protocol.ServiceException
at oracle.stellent.ridc.protocol.ServiceResponse.getResponseAsBinder(ServiceResponse.java:142)
at oracle.stellent.ridc.protocol.ServiceResponse.getResponseAsBinder(ServiceResponse.java:108)
at oracle.webcenter.doclib.internal.view.UCMRepositoryLogic.rename(UCMRepositoryLogic.java:1053)
at oracle.webcenter.doclib.internal.view.UCMRepositoryLogic.saveProperties(UCMRepositoryLogic.java:1995)
at oracle.webcenter.doclib.internal.view.backing.DocInfo.doSave(DocInfo.java:220)


[2013-02-19T09:36:08.883+11:00] [WC_Spaces1] [WARNING] [WCS-07026] [oracle.webcenter.doclib.internal.view.backing.DocInfo] [tid: [ACTIVE].ExecuteThread: '12' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: xxxxxx] [ecid: d2e5adb62a00689d:-5e45975e:13c8f5684d1:-8000-0000000004cbb36e,0] [APP: webcenter#11.1.1.4.0] Unable to perform the operation. The document or folder may have been deleted or you do not have permission.[[
oracle.webcenter.doclib.internal.view.DoclibIdcException: Oracle Content Server error: null
at oracle.webcenter.doclib.internal.view.UCMRepositoryLogic.rename(UCMRepositoryLogic.java:1083)
at oracle.webcenter.doclib.internal.view.UCMRepositoryLogic.saveProperties(UCMRepositoryLogic.java:1995)
at oracle.webcenter.doclib.internal.view.backing.DocInfo.doSave(DocInfo.java:220)

 

Error reported by WebCenter Content Server:

 

!csUserEventMessage,epetrang,CIS!$!csUnableToUpdateInfo,11GUAC_056372!csUnableToExecMethod,updateDocInfo!syNullPointerException
intradoc.common.ServiceException: !csUnableToUpdateInfo,11GUAC_056372!csUnableToExecMethod,updateDocInfo
*ScriptStack COLLECTION_MOVE_ITEM
3:moveContent,dID=77625,dDocName=11GUAC_056372
       at intradoc.server.ServiceRequestImplementor.buildServiceException(ServiceRequestImplementor.java:2115)
       at intradoc.server.Service.buildServiceException(Service.java:2326)
       at intradoc.server.Service.createServiceExceptionEx(Service.java:2320)
       at intradoc.server.Service.createServiceException(Service.java:2315)
       at intradoc.server.ServiceHandler.executeAction(ServiceHandler.java:102)
       at intradoc.server.Service.doCodeEx(Service.java:603)
       at intradoc.server.Service.doCode(Service.java:575)
       at intradoc.server.ServiceRequestImplementor.doAction(ServiceRequestImplementor.java:1643)
       at intradoc.server.Service.doAction(Service.java:547)
       at intradoc.server.ServiceRequestImplementor.doActions(ServiceRequestImplementor.java:1458)
       at intradoc.server.Service.doActions(Service.java:542)
       at intradoc.server.ServiceRequestImplementor.executeSubServiceCode(ServiceRequestImplementor.java:1322)
       at intradoc.server.Service.executeSubServiceCode(Service.java:4023)
       at intradoc.server.ServiceRequestImplementor.executeServiceEx(ServiceRequestImplementor.java:1200)
       at intradoc.server.Service.executeServiceEx(Service.java:4018)
       at intradoc.server.Service.executeService(Service.java:4002)
       at intradoc.server.Service.doSubService(Service.java:3912)
...
Caused by: java.lang.NullPointerException
       at intradoc.server.DocServiceHandler.moveFilesInStore(DocServiceHandler.java:992)
       at intradoc.server.DocServiceHandler.moveFilesInStore(DocServiceHandler.java:936)
       at intradoc.server.DocServiceHandler.doUpdateMoveCheck(DocServiceHandler.java:929)
       at intradoc.server.DocServiceHandler.checkUpdateDocInfoWithParams(DocServiceHandler.java:834)
       at intradoc.server.DocServiceHandler.checkUpdateDocInfo(DocServiceHandler.java:772)
       at intradoc.server.DocServiceHandler.updateDocInfo(DocServiceHandler.java:706)

 

 

Cause

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