"Unexpected error occurred while retrieving 'ucm_123456' from refinery provider ' ' " Error seen in WebCenter Content (WCC) Log File (Doc ID 1567462.1)

Last updated on APRIL 09, 2024

Applies to:

Oracle WebCenter Content - Version 10.0 and later
Information in this document applies to any platform.

Symptoms

Within the WebCenter Content (WCC) application, documents that are submitted to go to the Inbound Refinery are stuck in the 'GenWWW' status. The following error is seen repeatedly within the WCC log file:

Changes

Cause

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In this Document

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"Unexpected error occurred while retrieving 'ucm_123456' from refinery provider ' ' " Error seen in WebCenter Content (WCC) Log File (Doc ID 1567462.1)

Applies to:

Symptoms

Changes

Cause

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Don't have a My Oracle Support account? Click to get started!