TIF Exported for Invoice Appended to in Verifier using "Append this document to previous one" Functionality Results in Lost Image (Doc ID 1569710.1)

Last updated on FEBRUARY 27, 2015

Applies to:

Oracle WebCenter Forms Recognition - Version 10.1.3.5.0 and later
Information in this document applies to any platform.

Symptoms

Using Append functionality in Verifier results in loss of images when exporting to TIF file in AP Solution Project.

Steps to duplicate:

  1. Open batch in Verifier containing more than 1 document using the “Show Selected Batch” button in the toolbar.
  2. The following screen is displayed: 
  3. Right click on the second document and select “Append this document to previous one”. 
  4. Close the batch and it goes to state 230. 
  5. Change batch back to state 100 in RTS, reprocess and it goes to 550. After verifying the document and exporting the resulting TIF only has 1 page while the PDF contains both pages.

 

Cause

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