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TIF Exported for Invoice Appended to in WFR Verifier using "Append this document to previous one" Functionality Results in Lost Image (Doc ID 1569710.1)

Last updated on NOVEMBER 28, 2023

Applies to:

Oracle WebCenter Forms Recognition - Version 10.1.3.5.0 and later
Information in this document applies to any platform.

Symptoms

Using Append functionality in OFR Verifier results in loss of images when exporting to TIF file in the AP Solution Project.

Steps to duplicate:

  1. Open a batch in Verifier containing more than 1 document, using the “Show Selected Batch” button in the toolbar.
  2. Right click on the second document, and select “Append this document to previous one”. 
  3. Close the batch and it goes to state 230. 
  4. Change the batch back to state 100 in RTS, reprocess and it goes to 550. After verifying the document and exporting the resulting, the TIF only has 1 page while the PDF contains both pages.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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