Issue patching IIS webgate 10.1.4.3 with BP13 (Doc ID 1571919.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

Oracle Access Manager - Version 11.1.2.1.0 and later
Information in this document applies to any platform.

Symptoms

Patching WebGate 10.1.4.3.0 for IIS  with BP13 (13718105) throws the following errors:

 

Sharing violation
Error: could not execute the tool 'C:\Program Files (x86)\NetPoint\Webgate\access\oblix\tools\migration_tools\obmigrateparamsg.exe' successfully
Starting default Language message patch process ...
Error:  files exists in 'C:\Program Files (x86)\NetPoint\Webgate\access',
       but there is no 'install_info', 'np_*.txt',
       or 'np_*.lst' file from which to determine the
       product, component, and release number.
Error: could not execute the tool 'C:\Oracle_Access_Manager10_1_4_3_0_BP13_Patch_win64_ISAPI_WebGate\Oracle_Access_Manager10_1_4_3_0_BP13_Patch_win64_ISAPI_WebGate_message_en-us\patchinst.exe' success
fully
Error:  Failed to apply default language message patch
File Opened SucessFully
C:\Oracle_Access_Manager10_1_4_3_0_BP13_Patch_win64_ISAPI_WebGate\Oracle_Access_Manager10_1_4_3_0_BP13_Patch_win64_ISAPI_WebGate_binary_parameter>

Cause

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