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After Switching from Top Menus to Trays, Chrome Loads Blank Page For WebCenter Content Home Page (Doc ID 1573770.1)

Last updated on APRIL 11, 2024

Applies to:

Oracle WebCenter Content - Version 11.1.1.7.0 and later
Information in this document applies to any platform.

Symptoms

When a user switches his profile from "Top Menus" to "Trays", the Chrome browser loads a blank page. The user is unable to see anything on WebCenter Content and cannot use the browser interface. 

Cause

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In this Document
Symptoms
Cause
Solution

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