"Unable to do filter 'idc.provider.ProviderServiceFilter' for type 'validateProvider'" When Adding New Provider In 10g (Doc ID 1578564.1)

Last updated on AUGUST 10, 2017

Applies to:

Oracle WebCenter Content - Version 10.1.3.3.3 to 10.1.3.5.0 [Release 10gR3]
Information in this document applies to any platform.

Symptoms

In WebCenter Content (WCC), when attempting to add a new outgoing provider to connect to the Inbound Refinery, once clicking the 'Save' button the following error is thrown:

Content Server Request Failed
Unable to add or edit provider 'IBR'. Unable to do filter 'idc.provider.ProviderServiceFilter' for type 'validateProvider'. Unable to instantiate java class code for 'idc.provider.ProviderServiceFilter' at location 'idc.provider.ProviderServiceFilter' with default location at 'idc.provider.ProviderServiceFilter'.
[ Details ]
intradoc.common.ServiceException: !apFilterInstantiationError,idc.provider.ProviderServiceFilter,validateProvider!apUnableToInstantiateClass,idc.provider.ProviderServiceFilter,idc.provider.ProviderServiceFilter,idc.provider.ProviderServiceFilter
at intradoc.shared.ComponentClassFactory.createClassInstance(ComponentClassFactory.java:161)
at intradoc.shared.PluginFilters.filter(PluginFilters.java:70)
at intradoc.server.ProviderManagerService.validateProvider(ProviderManagerService.java:645)
at intradoc.server.ProviderManagerService.addOrEditProviderEx(ProviderManagerService.java:384)
at intradoc.server.ProviderManagerService.addOrEditProvider(ProviderManagerService.java:364)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at intradoc.common.IdcMethodHolder.invokeMethod(ClassHelperUtils.java:617)
at intradoc.common.ClassHelperUtils.executeMethodEx(ClassHelperUtils.java:279)
at intradoc.common.ClassHelperUtils.executeMethod(ClassHelperUtils.java:264)
at intradoc.server.Service.doCodeEx(Service.java:507)
at intradoc.server.Service.doCode(Service.java:472)
at intradoc.server.ServiceRequestImplementor.doAction(ServiceRequestImplementor.java:1360)
at intradoc.server.Service.doAction(Service.java:452)
at intradoc.server.ServiceRequestImplementor.doActions(ServiceRequestImplementor.java:1201)
at intradoc.server.Service

Cause

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