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Bad Email Link To Space Logo (Doc ID 1579048.1)

Last updated on FEBRUARY 02, 2022

Applies to:

Oracle WebCenter Portal - Version 11.1.1.6.0 and later
Information in this document applies to any platform.

Symptoms

When receiving email notification from the Space (such as adding/deleting members). The logo image is broken.
E-mail notifications from WebCenter Spaces (due to recent activities like adding/deleting members etc.) do not display images.
The email HTML source shows that the logo image url is appended with a hard coded value "http://servername:port/webcenter".

Example:
The Spaces logo is updated with the following public image in UCM:
http://<UCM_HOST>:<UCM_PORT>/cs/groups/personalspaces/@pewebcenter/@pu/@<ID>/documents/document/<FOLDER>/<FOLDER>/~<FOLDER>/<IMAGE>.jpg 

In the e-mail, the logo image url shows the following:
http://<WCP_HOST>:<WCP_PORT>/webcenterhttp://<UCM_HOST>:<UCM_PORT>/cs/groups/personalspaces/@pewebcenter/@pu/@<ID>/documents/document/<FOLDER>/<FOLDER>/~<FOLDER>/<IMAGE>.jpg

 

Changes

In WebCenter Spaces, the Spaces Logo is updated to use an external URL image uploaded to the Content Server (UCM). 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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