OAG Analytics Cannot Get Reporting Data, ERROR "Unknown metric group type" (Doc ID 1581832.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle API Gateway - Version 11.1.2 to 11.1.2 [Release 11gR2]
Information in this document applies to any platform.

Symptoms

OAG 11.1.2.1.0 or newer, OAG Analytics has been configured.

When doing any transaction, Analytics is not generating any reports and there does not seem to be anything happening in the console (localhost:8040)

The following messages are observed:


OAG Analytics:

ERROR 03/Sep/2013:14:39:17.959 [17f4] Unknown metric group type: TargetServer; server instances may not be writing data
ERROR 03/Sep/2013:14:39:17.974 [0990] Unknown metric group type: InboundProtocol; server instances may not be writing data
ERROR 03/Sep/2013:14:39:17.974 [1704] Unknown metric group type: ServiceUsagePerClient; server instances may not be writing data
ERROR 03/Sep/2013:14:39:17.974 [1204] Unknown metric group type: SystemOverview; server instances may not be writing data
INFO 03/Sep/2013:14:39:21.831 [1540] loaded netservice library
ERROR 03/Sep/2013:14:39:24.158 [1204] Unknown metric group type: SystemOverview; server instances may not be writing data
ERROR 03/Sep/2013:14:39:24.158 [0990] Unknown metric group type: SystemOverview; server instances may not be writing data
ERROR 03/Sep/2013:14:39:24.470 [1204] Unknown metric group type: Service; server instances may not be writing data
ERROR 03/Sep/2013:14:39:24.470 [17f4] Unknown metric group type: Service; server instances may not be writing data
ERROR 03/Sep/2013:14:39:25.157 [055c] Unknown metric group type: TargetServer; server instances may not be writing data
ERROR 03/Sep/2013:14:39:25.157 [0ee8] Unknown metric group type: TargetServer; server instances may not be writing data
ERROR 03/Sep/2013:14:39:25.329 [055c] Unknown metric group type: InboundProtocol; server instances may not be writing data
ERROR 03/Sep/2013:14:39:25.329 [17f4] Unknown metric group type: InboundProtocol; server instances may not be writing data
ERROR 03/Sep/2013:14:39:25.360 [0990] Unknown metric group type: TargetServer; server instances may not be writing data
ERROR 03/Sep/2013:14:39:25.376 [055c] Unknown metric group type: TargetServer; server instances may not be writing data
ERROR 03/Sep/2013:14:39:25.376 [17f4] Unknown metric group type: InboundProtocol; server instances may not be writing data
ERROR 03/Sep/2013:14:39:25.376 [1204] Unknown metric group type: InboundProtocol; server instances may not be writing data
ERROR 03/Sep/2013:14:39:45.004 [1204] Unknown metric group type: Service; server instances may not be writing data
ERROR 03/Sep/2013:14:39:45.019 [0990] Unknown metric group type: Service; server instances may not be writing data
ERROR 03/Sep/2013:14:39:49.438 [1204] Unknown metric group type: Service; server instances may not be writing data
ERROR 03/Sep/2013:14:39:49.438 [106c] Unknown metric group type: Service; server instances may not be writing data
ERROR 03/Sep/2013:14:39:50.531 [055c] Unknown metric group type: Service; server instances may not be writing data
ERROR 03/Sep/2013:14:39:50.547 [1204] Unknown metric group type: Service; server instances may not be writing data
ERROR 03/Sep/2013:14:39:52.186 [055c] Unknown metric group type: Service; server instances may not be writing data
ERROR 03/Sep/2013:14:39:52.218 [0990] Unknown metric group type: Service; server instances may not be writing data
ERROR 03/Sep/2013:14:39:53.482 [1204] Unknown metric group type: Service; server instances may not be writing data
ERROR 03/Sep/2013:14:39:53.482 [106c] Unknown metric group type: Service; server instances may not be writing data


Gateway:

INFO 2013/09/04 09:15:28.554 Storing metrics in database disabled.

 

Cause

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