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OAG Analytics Cannot Get Reporting Data, ERROR "Unknown metric group type" (Doc ID 1581832.1)

Last updated on AUGUST 19, 2022

Applies to:

Oracle API Gateway - Version 11.1.2.1.0 and later
Information in this document applies to any platform.

Symptoms

OAG 11.1.2.1.0 or newer, OAG Analytics has been configured.

When doing any transaction, Analytics is not generating any reports and there does not seem to be anything happening in the console (<HOST>:<PORT>)

The following messages are observed:


OAG Analytics:

ERROR <TIMESTAMP> [<THREAD ID>] Unknown metric group type: TargetServer; server instances may not be writing data
ERROR <TIMESTAMP> [<THREAD ID>] Unknown metric group type: InboundProtocol; server instances may not be writing data
ERROR <TIMESTAMP> [<THREAD ID>] Unknown metric group type: ServiceUsagePerClient; server instances may not be writing data
ERROR <TIMESTAMP> [<THREAD ID>] Unknown metric group type: SystemOverview; server instances may not be writing data
INFO <TIMESTAMP> [<THREAD ID>] loaded netservice library
ERROR <TIMESTAMP> [<THREAD ID>] Unknown metric group type: SystemOverview; server instances may not be writing data
ERROR <TIMESTAMP> [<THREAD ID>] Unknown metric group type: SystemOverview; server instances may not be writing data
ERROR <TIMESTAMP> [<THREAD ID>] Unknown metric group type: Service; server instances may not be writing data
ERROR <TIMESTAMP> [<THREAD ID>] Unknown metric group type: Service; server instances may not be writing data
ERROR <TIMESTAMP> [<THREAD ID>] Unknown metric group type: TargetServer; server instances may not be writing data
ERROR <TIMESTAMP> [<THREAD ID>] Unknown metric group type: TargetServer; server instances may not be writing data
ERROR <TIMESTAMP> [<THREAD ID>] Unknown metric group type: InboundProtocol; server instances may not be writing data
ERROR <TIMESTAMP> [<THREAD ID>] Unknown metric group type: InboundProtocol; server instances may not be writing data
ERROR <TIMESTAMP> [<THREAD ID>] Unknown metric group type: TargetServer; server instances may not be writing data
ERROR <TIMESTAMP> [<THREAD ID>] Unknown metric group type: TargetServer; server instances may not be writing data
ERROR <TIMESTAMP> [<THREAD ID>] Unknown metric group type: InboundProtocol; server instances may not be writing data
ERROR <TIMESTAMP> [<THREAD ID>] Unknown metric group type: InboundProtocol; server instances may not be writing data
ERROR <TIMESTAMP> [<THREAD ID>] Unknown metric group type: Service; server instances may not be writing data
ERROR <TIMESTAMP> [<THREAD ID>] Unknown metric group type: Service; server instances may not be writing data
ERROR <TIMESTAMP> [<THREAD ID>] Unknown metric group type: Service; server instances may not be writing data
ERROR <TIMESTAMP> [<THREAD ID>] Unknown metric group type: Service; server instances may not be writing data
ERROR <TIMESTAMP> [<THREAD ID>] Unknown metric group type: Service; server instances may not be writing data
ERROR <TIMESTAMP> [<THREAD ID>] Unknown metric group type: Service; server instances may not be writing data
ERROR <TIMESTAMP> [<THREAD ID>] Unknown metric group type: Service; server instances may not be writing data
ERROR <TIMESTAMP> [<THREAD ID>] Unknown metric group type: Service; server instances may not be writing data
ERROR <TIMESTAMP> [<THREAD ID>] Unknown metric group type: Service; server instances may not be writing data
ERROR <TIMESTAMP> [<THREAD ID>] Unknown metric group type: Service; server instances may not be writing data


Gateway:

INFO <TIMESTAMP> [<THREAD ID>] Storing metrics in database disabled.

 

Cause

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In this Document
Symptoms
Cause
Solution


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