Unable to Access Documents after Configuring the WebCenter Portal Content Repository Connection with RIDC Socket SSL Port - The document Service is unavailable (Doc ID 1588032.1)

Last updated on OCTOBER 14, 2016

Applies to:

Oracle WebCenter Portal - Version 11.1.1.6.0 to 11.1.1.8.0 [Release 11g]
Information in this document applies to any platform.

Symptoms


When attempting to configure WebCenter Spaces Connection to UCM using SSL Socket Port, the following error is reported:

The document Service is unavailable.



Steps To Reproduce:

The issue can be reproduced at will by executing the steps below:

  1. Configure WebCenter Portal Connection to Content Server to use SSL as per the following documentation:
     
    Oracle Fusion Middleware Administrator's Guide for Oracle WebCenter Portal
    11g Release 1 (11.1.1.6.0)
    33 Configuring SSL
    33.7 Securing the WebCenter Portal Connection to Content Server with SSL
     
  2. Access documents from WebCenter Spaces. The following message is displayed:
     
    The document Service is unavailable.
     
    The WC_Spaces.out file will report the following errors:
     
     
     

Changes

Securing (SSL) connection between WebCenter Portal and Content Repository.

Cause

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