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Unable To Log Out When Using Load Balancer Name (Doc ID 1588244.1)

Last updated on FEBRUARY 24, 2023

Applies to:

Oracle WebCenter Sites - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Purpose

On : 11.1.1.8.0 version, WebCenter Sites

When attempting to logout of admin interface which is using the load balancer URL for casUrl property,
the following error occurs.

ERROR
-----------------------
2013-09-18 08:42:39,087 ERROR [org.jasig.cas.util.HttpClient] - java.net.UnknownHostException: {load balancer host}
java.net.UnknownHostException: {load balancer host}
  at java.net.Inet4AddressImpl.lookupAllHostAddr(Native Method)
  at java.net.InetAddress$1.lookupAllHostAddr(InetAddress.java:866)
  at java.net.InetAddress.getAddressesFromNameService(InetAddress.java:1258)

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps


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