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Cloned 11g Portal Home Page Showing Error: "Page Metadata could not be obtained from the Portal database" (Doc ID 1591434.1)

Last updated on DECEMBER 12, 2018

Applies to:

Portal - Version 11.1.1.2.0 to 11.1.1.7.0 [Release FMW11g]
Information in this document applies to any platform.

Symptoms

After cloning an 11g Portal installation, the Portal URL is returning this error:

Error: Page Metadata could not be obtained from the Portal database.


This error is generated in the WLS_PORTAL diagnostic log:

[2013-10-08T10:17:24.843-07:00] [WLS_PORTAL] [ERROR] [] [oracle.portal.page] [tid: content-fetcher16] [userId: ] [ecid: <ECID>] [APP: portal] [URI: /portal/pls/portal/PORTAL.wwpob_home.redirect_to_home_page] ContentFetcher Unexpected Exception Request Failed:java.net.SocketException: Connection reset name=content-fetcher16 label=pageMeta url=http:/host:ssl_port/portal/pls/portal/!PORTAL.wwpob_page.show/<PAGE> time=15ms timeout=60000ms process=Reading


These URLs are returning the expected results showing that the communication between the components is OK"

https://host:ssl_port/portal/pls/portal/htp.p?cbuf=test -- shows test
https://host:ssl_port/portal -- shows PPE is working

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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