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Error When Updating Content That Has Gone Through DAM Conversion: "The Source File Does Not Exist." (Doc ID 1591537.1)

Last updated on DECEMBER 15, 2017

Applies to:

Oracle WebCenter Content - Version 11.1.1.6.0 and later
Information in this document applies to any platform.

Symptoms

When updating an item that has gone through DAM conversion, and changing both the Type and the Image Rendition Set on the update form, the following error is returned:

Unable to update the content item information for 'MW6UCM11G1_002804'. The source file does not exist. Unable to rename the file '/opt/middleware6/user_projects/domains/mw6ecm1_domain/ucm/cs/vault/document/zzff/mday/2665.jpg' to '/opt/middleware6/user_projects/domains/mw6ecm1_domain/ucm/cs/vault/digitalmedia/zzff/mday/2665.jpg'.

The update succeeds if the Type and the Image Rendition Set are updated separately.

The full stack trace:

services/3 08.10 07:41:18.216 IdcServer-352 !csUserEventMessage,weblogic,10.141.107.1:16206!$  intradoc.common.ServiceException: !syFileUtilsFileDoesNotExist!syFileUtilsUnableToRenameFile,/opt/middleware6/user_projects/domains/mw6ecm1_domain/ucm/cs/vault/document/zzff/mday/2665.jpg,/opt/middleware6/user_projects/domains/mw6ecm1_domain/ucm/cs/vault/digitalmedia/zzff/mday/2665.jpg
services/3 08.10 07:41:18.216 IdcServer-352 *ScriptStack UPDATE_DOCINFO_STATUS
services/3 08.10 07:41:18.216 IdcServer-352 3:doSubService,dID=2665,dDocName=MW6UCM11G1_002804 UPDATE_DOCINFO_SUB,dID=2665,dDocName=MW6UCM11G1_0028043:doSubserviceIfMetafile,dID=2665,dDocName=MW6UCM11G1_002804UPDATE_DOCINFO_STATUS,dID=2665,dDocName=MW6UCM11G1_0028043:conditionaladvanceDocumentState,dID=2665,dDocName=MW6UCM11G1_002804
services/3 08.10 07:41:18.216 IdcServer-352 at intradoc.common.FileUtils.renameFileEx(FileUtils.java:1736)
services/3 08.10 07:41:18.216 IdcServer-352 at intradoc.filestore.BaseFileHelper.renameFile(BaseFileHelper.java:701)
services/3 08.10 07:41:18.216 IdcServer-352 at intradoc.filestore.BaseFileHelper.moveFileSimple(BaseFileHelper.java:241)
services/3 08.10 07:41:18.216 IdcServer-352 at intradoc.filestore.BaseFileHelper.moveFile(BaseFileHelper.java:262)
services/3 08.10 07:41:18.216 IdcServer-352 at intradoc.filestore.filesystem.FileSystemAccessImplementor.moveFile(FileSystemAccessImplementor.java:140)
services/3 08.10 07:41:18.216 IdcServer-352 at intradoc.filestore.BaseFileStore.moveFile(BaseFileStore.java:525)
services/3 08.10 07:41:18.216 IdcServer-352 at intradoc.server.DocServiceHandler.moveDocumentFile(DocServiceHandler.java:1206)
services/3 08.10 07:41:18.216 IdcServer-352 at intradoc.server.DocServiceHandler.moveDocumentFiles(DocServiceHandler.java:1156)
services/3 08.10 07:41:18.216 IdcServer-352 at intradoc.server.DocServiceHandler.moveFilesInStore(DocServiceHandler.java:1074)
services/3 08.10 07:41:18.216 IdcServer-352 at intradoc.server.DocServiceHandler.processDocConversion(DocServiceHandler.java:4183)
services/3 08.10 07:41:18.216 IdcServer-352 at ibrsupport.RefServiceHandler.conditionaladvanceDocumentState(RefServiceHandler.java:38)
services/3 08.10 07:41:18.216 IdcServer-352 at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
services/3 08.10 07:41:18.216 IdcServer-352 at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
services/3 08.10 07:41:18.216 IdcServer-352 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
services/3 08.10 07:41:18.216 IdcServer-352 at java.lang.reflect.Method.invoke(Method.java:597)
services/3 08.10 07:41:18.216 IdcServer-352 at intradoc.common.IdcMethodHolder.invokeMethod(IdcMethodHolder.java:87)
services/3 08.10 07:41:18.216 IdcServer-352 at intradoc.common.ClassHelperUtils.executeMethodReportStatus(ClassHelperUtils.java:324)
services/3 08.10 07:41:18.216 IdcServer-352 at intradoc.server.ServiceHandler.executeAction(ServiceHandler.java:79)
services/3 08.10 07:41:18.216 IdcServer-352 at intradoc.server.Service.doCodeEx(Service.java:603)
services/3 08.10 07:41:18.216 IdcServer-352 at intradoc.server.Service.doCode(Service.java:576)
services/3 08.10 07:41:18.216 IdcServer-352 at intradoc.server.ServiceRequestImplementor.doAction(ServiceRequestImplementor.java:1643)
services/3 08.10 07:41:18.216 IdcServer-352 at intradoc.server.Service.doAction(Service.java:547)
services/3 08.10 07:41:18.216 IdcServer-352 at intradoc.server.ServiceRequestImplementor.doActions(ServiceRequestImplementor.java:1458)
services/3 08.10 07:41:18.216 IdcServer-352 at intradoc.server.Service.doActions(Service.java:543)
services/3 08.10 07:41:18.216 IdcServer-352 at intradoc.serverrviceRequestImplementor.executeSubServiceCode(ServiceRequestImplementor.java:1323)
services/3 08.10 07:41:18.216 IdcServer-352 at intradoc.server.Service.executeSubServiceCode(Service.java:4024)
services/3 08.10 07:41:18.216 IdcServer-352 at intradoc.server.ServiceRequestImplementor.executeServiceEx(ServiceRequestImplementor.java:1200)
services/3 08.10 07:41:18.216 IdcServer-352 at intradoc.server.Service.executeServiceEx(Service.java:4019)
services/3 08.10 07:41:18.216 IdcServer-352 at intradoc.server.Service.executeService(Service.java:4003)
services/3 08.10 07:41:18.216 IdcServer-352 at intradoc.server.DocServiceHandler.doSubserviceIfMetafile(DocServiceHandler.java:5202)
services/3 08.10 07:41:18.216 IdcServer-352 at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
services/3 08.10 07:41:18.216 IdcServer-352 at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
services/3 08.10 07:41:18.216 IdcServer-352 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
services/3 08.10 07:41:18.216 IdcServer-352 at java.lang.reflect.Method.invoke(Method.java:597)
services/3 08.10 07:41:18.216 IdcServer-352 at intradoc.common.IdcMethodHolder.invokeMethod(IdcMethodHolder.java:87)
services/3 08.10 07:41:18.216 IdcServer-352 at intradoc.common.ClassHelperUtils.executeMethodReportStatus(ClassHelperUtils.java:324)
services/3 08.10 07:41:18.216 IdcServer-352 at intradoc.server.ServiceHandler.executeAction(ServiceHandler.java:79)
services/3 08.10 07:41:18.216 IdcServer-352 at intradoc.server.Service.doCodeEx(Service.java:603)
services/3 08.10 07:41:18.216 IdcServer-352 at intradoc.server.Service.doCode(Service.java:576)
services/3 08.10 07:41:18.216 IdcServer-352 at intradoc.server.ServiceRequestImplementor.doAction(ServiceRequestImplementor.java:1643)
services/3 08.10 07:41:18.216 IdcServer-352 at intradoc.server.Service.doAction(Service.java:547)
services/3 08.10 07:41:18.216 IdcServer-352 at intradoc.server.ServiceRequestImplementor.doActions(ServiceRequestImplementor.java:1458)
services/3 08.10 07:41:18.216 IdcServer-352 at intradoc.server.Service.doActions(Service.java:543)
services/3 08.10 07:41:18.216 IdcServer-352 at intradoc.server.ServiceRequestImplementor.executeSubServiceCode(ServiceRequestImplementor.java:1323)
services/3 08.10 07:41:18.216 IdcServer-352 at intradoc.server.Service.executeSubServiceCode(Service.java:4024)
services/3 08.10 07:41:18.216 IdcServer-352 at intradoc.server.ServiceRequestImplementor.executeServiceEx(ServiceRequestImplementor.java:1200)
services/3 08.10 07:41:18.216 IdcServer-352 at intradoc.server.Service.executeServiceEx(Service.java:4019)
services/3 08.10 07:41:18.216 IdcServer-352 at intradoc.server.Service.executeService(Service.java:4003)
services/3 08.10 07:41:18.216 IdcServer-352 at intradoc.server.Service.doSubService(Service.java:3913)
services/3 08.10 07:41:18.216 IdcServer-352 at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
services/3 08.10 07:41:18.216 IdcServer-352 at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
services/3 08.10 07:41:18.216 IdcServer-352 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
services/3 08.10 07:41:18.216 IdcServer-352 at java.lang.reflect.Method.invoke(Method.java:597)
services/3 08.10 07:41:18.216 IdcServer-352 at intradoc.common.IdcMethodHolder.invokeMethod(IdcMethodHolder.java:87)
services/3 08.10 07:41:18.216 IdcServer-352 at intradoc.common.ClassHelperUtils.executeMethodEx(ClassHelperUtils.java:310)
services/3 08.10 07:41:18.216 IdcServer-352 at intradoc.common.ClassHelperUtils.executeMethod(ClassHelperUtils.java:295)
services/3 08.10 07:41:18.216 IdcServer-352 at intradoc.server.Service.doCodeEx(Service.java:621)
services/3 08.10 07:41:18.216 IdcServer-352 at intradoc.server.Service.doCode(Service.java:576)
services/3 08.10 07:41:18.216 IdcServer-352 at intradoc.server.ServiceRequestImplementor.doAction(ServiceRequestImplementor.java:1643)
services/3 08.10 07:41:18.216 IdcServer-352 at intradoc.server.Service.doAction(Service.java:547)
services/3 08.10 07:41:18.216 IdcServer-352 at intradoc.server.ServiceRequestImplementor.doActions(ServiceRequestImplementor.java:1458)
services/3 08.10 07:41:18.216 IdcServer-352 at intradoc.server.Service.doActions(Service.java:543)
services/3 08.10 07:41:18.216 IdcServer-352 at intradoc.server.ServiceRequestImplementor.executeActions(ServiceRequestImplementor.java:1391)
services/3 08.10 07:41:18.216 IdcServer-352 at intradoc.server.Service.executeActions(Service.java:528)
services/3 08.10 07:41:18.216 IdcServer-352 at intradoc.server.ServiceRequestImplementor.doRequest(ServiceRequestImplementor.java:737)
services/3 08.10 07:41:18.216 IdcServer-352 at intradoc.server.Service.doRequest(Service.java:1956)
services/3 08.10 07:41:18.216 IdcServer-352 at intradoc.server.ServiceManager.processCommand(ServiceManager.java:437)
services/3 08.10 07:41:18.216 IdcServer-352 at intradoc.server.IdcServerThread.processRequest(IdcServerThread.java:265)
services/3 08.10 07:41:18.216 IdcServer-352 at intradoc.idcwls.IdcServletRequestUtils.doRequest(IdcServletRequestUtils.java:1357)
services/3 08.10 07:41:18.216 IdcServer-352 at intradoc.idcwls.IdcServletRequestUtils.processFilterEvent(IdcServletRequestUtils.java:1731)
services/3 08.10 07:41:18.216 IdcServer-352 at intradoc.idcwls.IdcIntegrateWrapper.processFilterEvent(IdcIntegrateWrapper.java:222)
services/3 08.10 07:41:18.216 IdcServer-352 at sun.reflect.GeneratedMethodAccessor137.invoke(Unknown Source)
services/3 08.10 07:41:18.216 IdcServer-352 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
services/3 08.10 07:41:18.216 IdcServer-352 at java.lang.reflect.Method.invoke(Method.java:597)
services/3 08.10 07:41:18.216 IdcServer-352 at idcservlet.common.IdcMethodHolder.invokeMethod(IdcMethodHolder.java:88)
services/3 08.10 07:41:18.216 IdcServer-352 at idcservlet.common.ClassHelperUtils.executeMethodEx(ClassHelperUtils.java:305)
services/3 08.10 07:41:18.216 IdcServer-352 at idcservlet.common.ClassHelperUtils.executeMethodWithArgs(ClassHelperUtils.java:278)
services/3 08.10 07:41:18.216 IdcServer-352 at idcservlet.ServletUtils.executeContentServerIntegrateMethodOnConfig(ServletUtils.java:1696)
services/3 08.10 07:41:18.216 IdcServer-352 at idcservlet.IdcFilter.doFilter(IdcFilter.java:457)
services/3 08.10 07:41:18.216 IdcServer-352 at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:57)
services/3 08.10 07:41:18.216 IdcServer-352         ... 25 more

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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