Blank Screen For All UIs in All Browsers (Doc ID 1595788.1)

Last updated on JULY 07, 2017

Applies to:

Oracle WebCenter Sites - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

The Admin UI, WEM Admin UI and Contributor UI are all blank after logging in. Only the WEM bar is shown. This is happening in all supported browsers.

A browser trace shows the first few requests going to http://{server}:{port}/{context} but then there is a request to http://{server}:{port}/{other context}, which returns a 404 error and no other requests are seen.

E.g. the first requests are to http://myserver:8080/sites and the last request is to http://myserver:8080/cs

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms