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WCS Community Server 11.1.1.6.1 - 500 Internal Server Error when accessing CoS Admin UI (Doc ID 1603246.1)

Last updated on FEBRUARY 24, 2023

Applies to:

Oracle WebCenter Sites - Version 11.1.1.6.1 and later
Information in this document applies to any platform.

Symptoms

On :  11.1.1.6.1 version, WebCenter Sites | Community

When attempting to access CoS Admin UI,
the following error occurs.

ERROR
-----------------------

com.sun.jersey.api.client.UniformInterfaceException: PUT http://{host:port}/cs/REST/sites/{sitename}/types/cos_install/assets/0?multiticket=ST-<ticket_string>-cas-{hostname}-1 returned a response status of 500 Internal Server Error              com.sun.jersey.api.client.WebResource.handle(WebResource.java:676)
       com.sun.jersey.api.client.WebResource.access$200(WebResource.java:74)
       com.sun.jersey.api.client.WebResource$Builder.put(WebResource.java:533)
       com.fatwire.cos.inspector.validators.CacheValidator.addEntityToTable(CacheValidator.java:178)
       com.fatwire.cos.inspector.validators.CacheValidator.validateInCacheServlet(CacheValidator.java:151)
       com.fatwire.cos.inspector.validators.CacheValidator.isInvalidationsConfiguredCorrectly(CacheValidator.java:197)
       com.fatwire.cos.inspector.validators.CacheConfigurationChedckerImpl.check(CacheConfigurationCheckerImpl.java:44)
       com.fatwire.cos.core.cache.appcache.wem.CacheMethodsInterceptor.invoke(CacheMethodInterceptor.java:41)
       com.fatwire.cos.core.cache.shared.SahredInCacheFacilityImpl.get(SharedInCacheFacilityImpl.java:45)
       com.fatwire.cos.core.sso.SSOFacilityImpl.isValidSSOTicket(SSOFacilityImpl.java:193)

Cause

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In this Document
Symptoms
Cause
Solution


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