Global Search Screen Shows 500 Error (Doc ID 1603691.1)

Last updated on JULY 07, 2017

Applies to:

Oracle WebCenter Sites - Version 7.5.0 and later
Information in this document applies to any platform.

Symptoms

When going to the Admin tab -> Search -> Configure Global Search, the screen shows a 500 error.

The logs shows errors:
[2013-10-29 01:58:22,836 UTC] [ERROR] [http-bio-8080-exec-7] [fatwire.logging.cs.request] Exception including resource /jsp/cs_deployed/OpenMarket/Xcelerate/Search/GlobalIndexSourceConfig.jsp
org.apache.jasper.JasperException: java.lang.NullPointerException
at org.apache.jasper.servlet.JspServletWrapper.handleJspException(JspServletWrapper.java:549)
at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:470)
at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:390)
at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:334)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:728)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:749)
at org.apache.catalina.core.ApplicationDispatcher.doInclude(ApplicationDispatcher.java:605)
at org.apache.catalina.core.ApplicationDispatcher.include(ApplicationDispatcher.java:544)
at COM.FutureTense.Servlet.ServletRequest.include(ServletRequest.java:1411)
at COM.FutureTense.Servlet.FRequestObj.include(FRequestObj.java:1428)
at COM.FutureTense.Servlet.JSPServices.runJSP(JSPServices.java:111)
...
Caused by: java.lang.NullPointerException
at com.fatwire.search.source.GlobalAssetIndexSourceMetadataImpl.getProperty(GlobalAssetIndexSourceMetadataImpl.java:179)
at org.apache.jsp.jsp.cs_005fdeployed.OpenMarket.Xcelerate.Search.GlobalIndexSourceConfig_jsp._jspService(GlobalIndexSourceConfig_jsp.java:588)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:728)
at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:432)
... 70 more
[2013-10-29 01:58:22,837 UTC] [ERROR] [http-bio-8080-exec-7] [fatwire.logging.cs.jsp] Failure executing JSPOpenMarket/Xcelerate/Search/GlobalIndexSourceConfig Exception calling include: page:/jsp/cs_deployed/OpenMarket/Xcelerate/Search/GlobalIndexSourceConfig.jsp
org.apache.jasper.JasperException tossed:java.lang.NullPointerException


Cause

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