Attempt to Subscribe to WCC Content from Portal App Gives !csUnableToSubscribe Error

(Doc ID 1604693.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle WebCenter Content - Version and later
Information in this document applies to any platform.


You are using WCC and Portal together. You have written a Portal application that is intended to subscribe a given user to WCC content. This operation fails with this error:

<Nov 21, 2013 4:21:02 PM IST> <Error> <oracle.ucm.idccs> <UCM-CS-060003> <Event generated by user '' at host 'CIS'.>
<Nov 21, 2013 4:21:02 PM IST> <Error> <oracle.ucm.idccs> <UCM-CS-000001> <general exception
intradoc.common.ServiceException: !csUnableToSubscribe,user,!csUserInsufficientAccess,
at intradoc.server.ServiceRequestImplementor.buildServiceException(
at intradoc.server.Service.buildServiceException(
at intradoc.server.Service.createServiceExceptionEx(
at intradoc.server.Service.createServiceException(
at intradoc.server.ServiceSecurityImplementor.globalSecurityCheck(
at intradoc.upload.UploadSecurityImplementor.globalSecurityCheck(
at intradoc.server.Service.globalSecurityCheck(
at intradoc.server.ServiceRequestImplementor.doRequest(
at intradoc.server.Service.doRequest(
at intradoc.server.ServiceManager.processCommand(
at intradoc.server.IdcServerThread.processRequest(


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