Error Accessing Web Rendition For Peoplesoft (PSFT) Managed Attachment While PDF Watermark Component Enabled (Doc ID 1607539.1)

Last updated on JUNE 02, 2017

Applies to:

Oracle WebCenter Content - Version 11.1.1.7.0 and later
Information in this document applies to any platform.

Symptoms

WCC PS6 is configured with PSFT MA solution . Items are configured to be converted to PDF using IBR .

PSFT users can attach , upload , search for content items from their respective modules but for all the attachments which are configured to be converted to PDF , users are not able to access the web url and view the item . Seeing the following error in the WCC stack :

intradoc.common.ServiceException: !csUnableToRetrieveFile!csUserInsufficientAccess,stevie
*ScriptStack GET_DYNAMIC_URL
3:createWebFileNameFromRelativeUrl,fileUrl=/cs/groups/afdocuments/documents/psftattachment/a24t/mdaz/~edisp/mkn-003376.pdf

These content items are being checked in to AFDOCUMENTS security group .

Changes

 PDF Watermark component is enabled on the WCC server along with other components .

Cause

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