Error Accessing Web Rendition For Peoplesoft (PSFT) Managed Attachment While PDF Watermark Component Enabled

(Doc ID 1607539.1)

Last updated on JUNE 02, 2017

Applies to:

Oracle WebCenter Content - Version and later
Information in this document applies to any platform.


WCC PS6 is configured with PSFT MA solution . Items are configured to be converted to PDF using IBR .

PSFT users can attach , upload , search for content items from their respective modules but for all the attachments which are configured to be converted to PDF , users are not able to access the web url and view the item . Seeing the following error in the WCC stack :

intradoc.common.ServiceException: !csUnableToRetrieveFile!csUserInsufficientAccess,stevie

These content items are being checked in to AFDOCUMENTS security group .


 PDF Watermark component is enabled on the WCC server along with other components .


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