My Oracle Support Banner

Error Accessing Web Rendition For Peoplesoft (PSFT) Managed Attachment While PDF Watermark Component Enabled (Doc ID 1607539.1)

Last updated on DECEMBER 18, 2023

Applies to:

Oracle WebCenter Content - Version 11.1.1.7.0 and later
Information in this document applies to any platform.

Symptoms

WCC PS6 is configured with PSFT MA solution . Items are configured to be converted to PDF using IBR .

PSFT users can attach , upload , search for content items from their respective modules but for all the attachments which are configured to be converted to PDF , users are not able to access the web url and view the item . Seeing the following error in the WCC stack :

intradoc.common.ServiceException: !csUnableToRetrieveFile!csUserInsufficientAccess,user1
*ScriptStack GET_DYNAMIC_URL
3:createWebFileNameFromRelativeUrl,fileUrl=/cs/groups/afdocuments/documents/psftattachment/a24t/mdaz/~edisp/mkn-003376.pdf

These content items are being checked in to AFDOCUMENTS security group .

Changes

 PDF Watermark component is enabled on the WCC server along with other components .

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.