Mobile App Fails To Connect To WebCenter Content

(Doc ID 1609709.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle WebCenter Content - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

Using WebCenter Content 11.1.1.8.0

The iOS mobile app version is 11.1.1.8.0.3 (i47.24.r28464) and is installed on iOs 7.0.4.

When trying to access WebCenter Content on http://wcc-host.domain:16200 from the mobile device, following message is reported:

Connecting...
Unable to connect to server
Please verify your server host and port settings.
[OK]


Clicking on OK brings the user back to the Sign-in dialog.

Cause

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