Error Configuring Imaging Commit Profile "TCM-00020: Unable to authenticate user"
(Doc ID 1611306.1)
Last updated on APRIL 12, 2024
Applies to:
Oracle WebCenter Capture 10g - Version 10.1.3.5.1 and laterInformation in this document applies to any platform.
Symptoms
Error message when attempting to connect to Imaging Server and configure the Imaging commit profile after a second IPM node is started.
Failed to automatically connect to I/PM system and retrieve data. Please correct the log in settings and reconnect.
Error: Failed to log in.
Exception: oracle.imaging.ImagingException:
TCM-00020: Unable to authenticate user
Fault Type: Usage.
Error: Failed to log in.
Exception: oracle.imaging.ImagingException:
TCM-00020: Unable to authenticate user
Fault Type: Usage.
Changes
Added a second Imaging node, plus load balancing.
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |