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User credentials appear corrupted. (Doc ID 1614520.1)

Last updated on JULY 10, 2020

Applies to:

Oracle Enterprise Single Sign-On Suite Plus - Version 11.1.2.0.0 and later
Information in this document applies to any platform.
***Checked for relevance on 21-NOV-2019***

Symptoms

ACTUAL BEHAVIOR
---------------
Application credentials stored in Logon Manager appear either blank or corrupted.


EXPECTED BEHAVIOR
-----------------------
The credentials are expected to be decrypted and displayed when the user elects to show the credentials in the Logon Manager client.

The issue can be reproduced at will with the following steps:
1. upgrade an existing Logon Manager client to 11.1.2.x.
2. Open the Logon Manager GUI and modify an existing credential stored in the user's wallet.
3. The credential fields are either blank or appear corrupted with garbled characters.

Changes

upgraded to Logon Manager 11.1.2.x.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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