Unable to Login to Forms Recognition WebVerifier: "User name or password is invalid. Please try again"

(Doc ID 1618932.1)

Last updated on DECEMBER 12, 2017

Applies to:

Oracle WebCenter Forms Recognition - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

Users cannot login to the WebVerifier client. The following error is returned:

User name or password is invalid. Please try again.

Cause

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