WCI: A Collaboration Project Will Not Open and a Portlet Timeout Error is Thrown
Last updated on JANUARY 03, 2017
Applies to:Oracle WebCenter Interaction - Version 6.0.0 to 10.3.3.0
Oracle WebCenter Collaboration - Version 4.2.1 to 10.3.3.0
Information in this document applies to any platform.
A Collaboration project is not opening when attempting to open it via the Project Explorer. Other projects are successfully opening.
The following error appears on the UI page:
In the UI page's HTML source, a Extended Error Message similar to the following appears:
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms