WCI: A Collaboration Project Will Not Open and a Portlet Timeout Error is Thrown (Doc ID 1620494.1)

Last updated on JANUARY 03, 2017

Applies to:

Oracle WebCenter Interaction - Version 6.0.0 to 10.3.3.0
Oracle WebCenter Collaboration - Version 4.2.1 to 10.3.3.0
Information in this document applies to any platform.

Symptoms

A Collaboration project is not opening when attempting to open it via the Project Explorer. Other projects are successfully opening.

The following error appears on the UI page:

Error - Requested resource is currently unavailable. Request to the remote server has timed out. Try again later or contact your portal administrator.

 

In the UI page's HTML source, a Extended Error Message similar to the following appears:

Cause

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