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Files Fail to be Indexed When Using Storage Rule Using Dispersion or Webless JDBC. Error Generated: "Failed to find indexable webviewable for content item xxxx with revlabel x and dID xxxxx" (Doc ID 1621050.1)

Last updated on MAY 29, 2018

Applies to:

Oracle WebCenter Content - Version 10.1.3.3.1 and later
Information in this document applies to any platform.

Symptoms

Files fail to be indexed when they're checked in.  Indexing also fails when attempting to rebuild the search collection.  Errors like the following are encountered:
"Failed to find indexable webviewable for content item xxxx with revlabel x and dID xxxxx".  

Special characters inside Vault path could lead to same error.

Server Output will show: "webViewable rather than primaryFile.
>systemdatabase/7 02.09 14:17:45.221 index update work (start) SELECT * FROM FileStorage WHERE dID=190865 AND dRenditionId='webViewableFile'

Changes

Change the defaultStorage rule to utilize dispersion or Webless JDBC.

Cause

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