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Load Balancer Timeout Causes REP-52285 "The User Name Or Subscriber Name Cannot Be Found In Logon Server Cookie." (Doc ID 1626739.1)

Last updated on APRIL 02, 2021

Applies to:

Oracle Reports Developer - Version and later
Information in this document applies to any platform.


Reports 11g R2 with SSO Enabled.

There is a load balancer (LBR) between OID and Oracle Reports. The LBR has timeout of 15 minutes. After 15 minutes, when a report is run that uses OID, the following error occurs:



Loadbalancer timeout was reduced to 15 minutes.


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