My Oracle Support Banner

Unable to define a new public vLAN in Exalogic 2.0.6.0.0 virtual environment, if the Gateway Switch is not discovered properly (Doc ID 1628758.1)

Last updated on OCTOBER 12, 2018

Applies to:

Oracle Exalogic Elastic Cloud Software - Version 2.0.6.0.0 to 2.0.6.0.0
Linux x86-64
Oracle Virtual Serer (x86-64)

Symptoms

There are situations when you try to create a public vLAN through EMOC (Enterprise Manager Ops Center) and it fails with the errors.

Below is error snippet from job logs:

Changes

The situation can arise, in scenarios when the password of the Gateway Switches are changed /root user / ilom-admin user. In that scenario, the password should be updated in the credentials mapping of EMOC, so that it can connect to the switches properly.

There may be a situation where EMOC is unable to connect to the the switches and ending up throwing the Null Pointer exceptions. 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
 Troubleshooting Approaches
Solution
 Deleting the Switch Asset in EMOC
 Re-discovering the Switch Asset in EMOC
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.