WebCenter Content: Imaging Viewer Cache Conversion Fails (11.1.1.5) After Applying Patch 17738629 and Updating Viewer Cache
(Doc ID 1629132.1)
Last updated on APRIL 12, 2024
Applies to:
Oracle WebCenter Content: Imaging - Version 11.1.1.5.0 to 11.1.1.5.0 [Release 11g]Information in this document applies to any platform.
Symptoms
The Basic Viewer fails to render an image in 11.1.1.5 and an error in the logs shows the following.
Error transforming object
oracle.imaging.RenderingException: There was an error launching the external transformation process:
null
[null/ixTransformer, -OIT, null/, -In, <viewercache_Path>/008/IPM/153/357/ver1/img7759080516055228192.tmp, -Out, <viewercache_Path>/008/IPM/153/357/ver1/8.IPM_153357.p0.png, -Fmt, PNG]
at oracle.imaging.rendering.OPTransformEngine.attemptTransformation(OPTransformEngine.java:592)
at oracle.imaging.rendering.OPTransformEngine.runExport(OPTransformEngine.java:477)
at oracle.imaging.rendering.OPTransformEngine.exportDocument(OPTransformEngine.java:223)
at oracle.imaging.viewer.cache.messaging.FillCacheMDBBean.convertFiles(FillCacheMDBBean.java:190)
at oracle.imaging.viewer.cache.messaging.FillCacheMDBBean.onMessage(FillCacheMDBBean.java:136)
oracle.imaging.RenderingException: There was an error launching the external transformation process:
null
[null/ixTransformer, -OIT, null/, -In, <viewercache_Path>/008/IPM/153/357/ver1/img7759080516055228192.tmp, -Out, <viewercache_Path>/008/IPM/153/357/ver1/8.IPM_153357.p0.png, -Fmt, PNG]
at oracle.imaging.rendering.OPTransformEngine.attemptTransformation(OPTransformEngine.java:592)
at oracle.imaging.rendering.OPTransformEngine.runExport(OPTransformEngine.java:477)
at oracle.imaging.rendering.OPTransformEngine.exportDocument(OPTransformEngine.java:223)
at oracle.imaging.viewer.cache.messaging.FillCacheMDBBean.convertFiles(FillCacheMDBBean.java:190)
at oracle.imaging.viewer.cache.messaging.FillCacheMDBBean.onMessage(FillCacheMDBBean.java:136)
An accompanying error prior to the one shown above will likely show the following error:
<Failed extracting ./oracle/imaging/imaging-server/MANIFEST.MF from ixsolarisExtended.j: ./oracle/imaging/imaging-server/MANIFEST.MF (Permission denied)>>
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |