Capture Import Processor Email Job Cannot Import or Connect Using EMail SSL Accounts
(Doc ID 1632916.1)
Last updated on MARCH 25, 2024
Applies to:
Oracle WebCenter Enterprise Capture - Version 11.1.1.8.0 to 12.2.1.4.0 [Release 11g to 12c]Information in this document applies to any platform.
Symptoms
Cannot connect to IMAP SSL using the Enterprise Capture email job. Connecting using openssl works without issue.
Below is the stack trace for ImportProcessor when running that job:
[ACTIVE].ExecuteThread: '11' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: [ecid]] [APP: capture] Error connecting to account[[
oracle.odc.exception.CaptureException: Error connecting to account
at oracle.odc.importprocessor.email.EmailSource.processAccount(EmailSource.java:194)
at oracle.odc.importprocessor.email.EmailSource.process(EmailSource.java:1108)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:221)
Caused by: javax.mail.MessagingException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target;
nested exception is:
javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
at com.sun.mail.imap.IMAPStore.protocolConnect(IMAPStore.java:571)
at javax.mail.Service.connect(Service.java:288)
at oracle.odc.importprocessor.email.EmailSource.processAccount(EmailSource.java:192)
oracle.odc.exception.CaptureException: Error connecting to account
at oracle.odc.importprocessor.email.EmailSource.processAccount(EmailSource.java:194)
at oracle.odc.importprocessor.email.EmailSource.process(EmailSource.java:1108)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:221)
Caused by: javax.mail.MessagingException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target;
nested exception is:
javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
at com.sun.mail.imap.IMAPStore.protocolConnect(IMAPStore.java:571)
at javax.mail.Service.connect(Service.java:288)
at oracle.odc.importprocessor.email.EmailSource.processAccount(EmailSource.java:192)
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |