WebCenter Sites Community And Gadget 500 Error (Doc ID 1635410.1)

Last updated on SEPTEMBER 01, 2015

Applies to:

Oracle WebCenter Sites - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

After logging in, when clicking on the Community or Gadget WEM application icons, results in http 500 error.

Errors in the Management application server log see:

####<Nov 19, 2013 6:33:52 AM MST> <Error> <HTTP> <vmohsbnsc003.oracleoutsourcing.com> <cgm_server1> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <5c39e5b33f18e86e:-637bc5ab:141e1050b83:-8000-0000000000009de2> <1384868032165> <BEA-101020> <[ServletContext@469865578[app:cg module:cg path:/cg spec-version:2.5]] Servlet failed with Exception
com.fatwire.cos.ex.APIException: Failed to identify storage for site: [sitename]. Site [sitename] may not exist on production environment.
      at com.fatwire.cos.core.jpa.schema.wem.WemSiteContextManager.loadSite(WemSiteContextManager.java:145)
      at com.fatwire.cos.core.jpa.schema.wem.WemSiteContextManager.initContext(WemSiteContextManager.java:61

Cause

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