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Exception Trying To Provision User Anonymous: "Anonymous users cannot save their credentials " (Doc ID 1635472.1)

Last updated on SEPTEMBER 20, 2023

Applies to:

Oracle WebCenter Content - Version and later
Information in this document applies to any platform.


The following is recorded in the Content Server log:

Exception trying to provision user anonymous Anonymous users cannot save their credentials

An error has occurred. The stack trace below shows more information.

!$Exception trying to provision user anonymous!csAnonymousUserCannotSave !csAnonymousUserCannotSave
       at intradoc.server.UserStorage.storeUserDatabaseProfileData(
       at idc.provider.jps.IdentityStoreSync.syncUsers(
       at idc.provider.jps.IdentityStoreSync.syncUsers(
       at idc.provider.jps.JpsUserHandler.syncUsersFromIdentityStore(
       at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
       at sun.reflect.NativeMethodAccessorImpl.invoke(
       at sun.reflect.DelegatingMethodAccessorImpl.invoke(
       at java.lang.reflect.Method.invoke(
       at intradoc.server.ServiceHandler.executeAction(
       at intradoc.server.Service.doCode(
       at intradoc.server.ServiceRequestImplementor.doAction(
       at intradoc.server.ServiceRequestImplementor.doActions(
       at intradoc.server.ServiceRequestImplementor.executeActions(
       at intradoc.server.Service.executeActions(
       at intradoc.server.ServiceRequestImplementor.doRequestInternalEx(
       at intradoc.server.Service.doRequestInternal(


Upgraded to WebCenter Content that introduced new schedule job called SynchronizeUsers


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