Error HTTP: 500 -Internal Server When Opening ODDC Client or Admin Pages (Doc ID 1636028.1)

Last updated on JUNE 30, 2016

Applies to:

Oracle WebCenter Distributed Capture - Version 10.1.3.5.1 and later
Information in this document applies to any platform.

Symptoms

Users receive an "HTTP 500 internal server error" when launching the Distributed Capture client (webcapture.asp) and Admin (webcaptureadmin.html) URL.  This affects all users and administators.  No one can access the pages.

Cause

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